Mortise Lock Repair, handled step by step

Servicing for the heavy lock body that sits inside the door edge: cylinder, latch, deadbolt and trim.

When this comes up

  • The key turns but the latch does not move.
  • A storefront mortise lock is worn.

How the visit goes

  • Describe what the door does wrong: rubbing, sagging, slamming or not latching.
  • The technician measures and checks for wear or movement in the frame.
  • Repairs are made on site where possible, or parts are ordered and fitted on a second visit.
  • The door is checked again after adjustment.

Price factors

  • Door material and size.
  • Frame condition and hinge wear.
  • Hardware and glass that must be sourced.

Good to know

  • Typical parts: mortise lock bodies, thumb-turn sets, rim and mortise cylinders and heritage trim.
  • Callers are often heritage homeowners, apartment buildings and older storefronts.

Questions we hear

  • Can you match my existing hardware? In most cases, or we suggest a close alternative.
  • Is repair or replacement better? If the frame and door are sound, repair is usually cheaper. We tell you honestly which suits.

Tell us the address area, the door and what you need, and we will confirm scope and price before we dispatch.

Related services

  • Emergency Glass Replacement: Fast replacement or board-up for smashed glass in storefronts, patio doors, entrance doors and windows.
  • Door Frame Repair: Repairs to jambs and strike areas after forced entry, weather or years of wear.
  • Fire Door Installation: Fire door fitting for multi-unit buildings, offices and commercial premises, with self-closing hardware.
  • Garage Door Lock Repair: Garage door lock repair including manual locks, side entry deadbolts and hasp sets.

Where we work

Our office is at Unit 29, 5310 Finch Ave E, Scarborough, ON M1S 5E8, open 7 AM to 11 PM, every day with walk-ins welcome. We serve Scarborough, Markham, North York and every city on our service area list.