Broken Lock Repair, handled step by step

Diagnosis of lock trouble: is it the cylinder, the latch, the strike or the door?

When this comes up

  • The key turns hard.
  • The door sticks then locks.

How the visit goes

  • We ask what the door is doing and whether anyone else holds keys.
  • A technician arrives with common broken lock repair parts and checks the door, frame and lock together.
  • We explain the fix, confirm the price and carry out the work.
  • Every lock and key is tested before we hand over.

Price factors

  • The lock brand and how many doors are involved.
  • Whether the hardware can be kept or must be replaced.
  • Distance, and the time of day of the call.

Parts and people

  • Typical parts: deadbolt cylinders, latch assemblies, strike plates and lock bodies.
  • Callers are often homeowners, renters and shops.

Questions we hear

  • Do I need to be home? Someone authorized should be present at the start and the end, so the work is agreed and tested.
  • Will you tell me the price first? Yes. You get a range on the phone and a confirmed price on site before work begins.

Tell us the address area, the door and what you need, and we will confirm scope and price before we dispatch.

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Where we work

Our office is at Unit 29, 5310 Finch Ave E, Scarborough, ON M1S 5E8, open 7 AM to 11 PM, every day with walk-ins welcome. We serve Scarborough, Markham, North York and every city on our service area list.