Broken Key Extraction, handled step by step

Extraction of the broken half of a key, followed by a cylinder check so the lock keeps working.

When this comes up

  • The key snapped off in the lock.
  • A mailbox lock holds half a key.

What happens on the day

  • We ask what the door is doing and whether anyone else holds keys.
  • A technician arrives with common broken key extraction parts and checks the door, frame and lock together.
  • We explain the fix, confirm the price and carry out the work.
  • Every lock and key is tested before we hand over.

What affects the cost

  • Number of locks and whether they are alike.
  • Condition of the door and frame.
  • Any parts that must be ordered.

Parts and people

  • Typical parts: key extractors, cylinder keyways, replacement cylinders and lock lubricants.
  • Callers are often homeowners, tenants and business owners.

Questions we hear

  • Will you tell me the price first? Yes. You get a range on the phone and a confirmed price on site before work begins.
  • Can this be done in one visit? Usually. We bring common parts, and tell you up front if something must be ordered.

Tell us the address area, the door and what you need, and we will confirm scope and price before we dispatch.

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Where we work

Our office is at Unit 29, 5310 Finch Ave E, Scarborough, ON M1S 5E8, open 7 AM to 11 PM, every day with walk-ins welcome. We serve Scarborough, Markham, North York and every city on our service area list.